Shipping
& Returns

Shipping Policy
Return & Exchange Policy

We use UPS Express as our shipping / delivery partner. They provide exceptional tracking and quick reliable service. We charge a standard fee of £4.95 for Express shipping regardless of the number of items, their size or weight.

If your items cost more than £4.95 to ship (They often do!) We pick up the slack and cover the additional cost of postage.

If you want Non-UK Mainland, European or AirMail Delivery then please contact prior to ordering so that we can organise a competitive price for you.

We Look to dispatch all items within 3 Working Days.

 

We understand that items do not always come exactly as expected and that things can become damaged within transit.

If you are not happy with any item then please make contact with us as quickly as possible for us to arrange a refund or replacement.

We do ask that all items are returned to us with their original packaging within a period of 15 days

 

A Refund will only be issued once the item has been returned and inspected.

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Customer Service

0330 3112515

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